Frequently Asked Questions
Click the links below to jump straight the answer you need:
What does 'Certified Copies' of documents mean?
What is an Acceptance Declaration?
Is there an IELTS testing centre in Canberra?
When are ABA Letters of Offer and eCoE's issued? Is there a deposit that needs to be paid?
When is the last day for enrolment if students arrive in Australia late?
Are computer facilities available?
Are there any cooking facilities available?
How do I apply for a refund?
How long will it take to get my refund?
I paid by credit card, can I have the refund transferred to my bank account?
Can I have my refund in cash?
Enquiries about copying textbooks
ID Photocards
OSHC - Overseas Health Cover
Can you help organise accommodation?
Do you offer a pick-up service?
Part of the application process may involve supplying Australian Business Academy with certified photocopies of documents to support your application. A certified copy has to be verified a true copy by a witness sighting the original document. Uncertified photocopies and photocopies of certified copies (i.e. where the certification signature and stamp is not original) do not meet our requirements, and your application will not proceed. The person certifying the document must:
- Stamp or write, 'This is a true copy of the document sighted by me';
- Sign, date and provide contact details (name, address and telephone number);
- The official stamp or seal of their organisation.
Applications from OUTSIDE of Australia
For the certification of your documents to be acceptable, they must be certified by:
- a Australian overseas diplomatic mission, or;
- Australian Business Academy registered Overseas Agents.
Applications from WITHIN Australia
For the certification of your documents to be acceptable, they must be certified by one of the following:
- Australian Business Academy registered Education Agents;
- Bank manager, but not a manager of a bank travel centre
- Barrister, solicitor or patent attorney
- Credit union branch manager
- Justice of the Peace
- Medical practitioner (doctor)
- Police officer in charge of a police station, or of the rank of sergeant and above
- Postal manager
- Pharmacist
- Principal of an Australian secondary college, high school or primary school.
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The Acceptance Declaration form is a declaration which all students need to accept prior to commencing the program. All students enrolling in Australian Business Academy programs must pay for their first semester and complete the Acceptance Declaration form before commencing the program. Students wishing to pay by Bank Transfer should visit their local bank branch to organise a bank transfer. Payment should be made to the following account:
1) Bank Details
Bank: ANZ
Bank Address: 25 Petrie Plaza Canberra ACT 2600 Australia
Account Name: Jakeman Business Solutions Pty Ltd T/A Australian Business Academy (Operating) Account
BSB: 012950
Account number: 835451715
ANZ Swift Code: ANZBAU3M
Please fax/email a receipt to Australian Business Academy and include your student name and ID number.
2) Credit Card
Only MasterCard and Visa card are accepted by Australian Business Academy. Please use the Credit Card Payment Details section of the Acceptance Declaration/Tax Invoice attached to the Australian Business Academy Letter of Offer.
3) Bank Drafts
Bank Cheques and Bank Drafts made payable to Australian Business Academy
Please post to:
Australian Business Academy GPO Box 1675 Canberra ACT, 2601 Australia.
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Yes, there is an IELTS Testing Centre located on the campus of the University of Canberra.
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Letters of Offer are issued once an enrolment has been accepted and the enrolment fee has been paid. Electronic Confirmation of Enrolments (eCoEs) are issued when students complete the acceptance declaration form and make payment for the first semester. ABA also needs to receive signed Code of Practice and Conditions of Enrolment forms returned before eCoE's are issued.
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Normally we will give another 4 days for students to enrol. The last day of enrolment will be also notified in the Comments section of the CoE. If there are other reasons for the delay, please inform our staff urgently.
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Yes, there are computers available for students to use. Students are given a printing card with an opening balance on their first day. To top up the balance students can pay at Reception.
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Yes, there are basic kitchen appliances available inside the college building, e.g. microwaves, sandwich makers, fridges and tea, coffee making facilities etc.
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Click here to review Australian Business Academy's policy.
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The refund process (where eligible) will take about four weeks to process. Eligible refunds will be made within 10 business days if Australian Business Academy defaults on the program and usually within 28 business days if the student withdraws from the program.
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No. If you paid by credit card the refund must be put back onto the same credit card unless that card has expired. If the card has expired the refund will be put onto the replacement card.
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No. Australian Business Academy does not pay refunds in cash.
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Copying textbooks is illegal in Australia and will be breaching copy right laws. Students who are finding the price of textbooks expensive may consider buying second hand books.
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ID Cards Photos must be taken by the Student Manager. Photos of students will be taken during Orientation day and the ID cards issued out by the Student Manager during the week. These cards will give students access to student discounts at many outlets throughout Australia.
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All persons entering Australia on a student visa must have OSHC. Australian Business Academy can assist with the organisation of OSHC or students can organise this themselves.
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Yes we can. For further information about accommodation options, please click here.
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Yes we do. Please click here on the link and complete the form.